We apply shockproof packaging to every instrument and guarantee that you receive your order in good condition, otherwise we'll send immediate replacment or issue full refund upon checking your pictures. We may then need your help to contact the shipping company and get a case number, by which we can get compensation from them.
We have a special team to do shockproof packaging for every musical instrument. The materials we use include bubble films, foam plates, standard export carton, etc. Below are some packages done by our stock people: